Terms of Use
Effective Date: February 2026
​
1. Introduction
Welcome to www.patientfirstphil.com (the "Website"). This Website is provided by Patient First Medical Clinic and Diagnostics Center Corporation ("Patient First," "we," "us," or "our") as a service to our patients and the general public. These Terms of Use govern your access to and use of our Website. By accessing and using this Website, or by purchasing health packages through our online store, you accept and agree to be bound by these terms and all applicable laws and regulations.
​
2. Acceptance of Terms
By using our Website you confirm that you have read, understood, and agree to these Terms of Use, our Privacy Policy, and our Terms and Conditions for Online Shop. If you do not agree to these terms, you should not use our Website or make purchases.
​
3. User Responsibilities
Users are expected to use the Website responsibly and are prohibited from:
• Using the Website to conduct any form of fraud, misrepresentation, or illegal activity.
• Providing false information during purchases or account creation.
• Making unauthorized transactions using another person's payment information.
• Posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material.
• Reverse engineering, attempting to interfere with the Website's network or security features, or gaining unauthorized access to, our systems.
• Injecting malicious code or viruses into our Website.
​
4. Online Store
Our Website includes an online store where you can purchase health services or packages. When you make a purchase, you agree to our separate Terms and Conditions for Online Shop, which govern all aspects of your purchase including payment, validity, refunds, exchanges, scheduling, and service delivery. Please review those terms carefully before making any purchase.
​
5. Privacy and Personal Information
We respect the privacy of our Website visitors and customers. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this Website or making purchases, you agree to the collection and use of your information in accordance with our Privacy Policy.
​
6. Medical Disclaimer
The information provided on this Website is for general informational purposes only and is not intended as, nor should it be considered a substitute for, professional medical advice.
• Do not use the information on this Website for diagnosing or treating any medical or health condition.
• If you have or suspect you have a medical problem, promptly contact your professional healthcare provider.
• Health package descriptions and test inclusions are for informational purposes. Results should be interpreted by qualified healthcare professionals.
​
7. No Doctor-Patient Relationship
No doctor-patient relationship is created through your use of the Website, purchase of health packages online, or reliance on any information provided herein. A doctor-patient relationship is only established when you physically visit the clinic and receive direct care from a healthcare provider accredited by our clinic.
​
8. Intellectual Property Rights
All content on this Website, including text, graphics, logos, images, and software, is the property of Patient First or our content suppliers and is protected by Philippine and international copyright and other intellectual property laws. Unauthorized use of any content may result in civil and criminal penalties. To use any content beyond personal viewing, you must obtain written permission from us.
​
9. Disclaimer of Warranties
Our Website and online store are updated based on our current offerings. While we strive to maintain the seamless functioning of our Website and online store, there may be times where our Website and online store may experience service downtime, inaccessibility, or error. . We make no warranties or representations, express or implied, including but not limited to:
• The accuracy, completeness, or currency of information on the Website
• Uninterrupted or error-free operation of the Website or online store
• Warranties of merchantability, fitness for a particular purpose, or non-infringement
We disclaim all warranties to the fullest extent permitted by Philippine law.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Patient First Medical Clinic and Diagnostics Center Corporation and its directors, employees, affiliates, and representatives will not be liable for any loss or damages arising out of or in connection with:
• Your access, use of, or inability to access or use, the Website
• Unauthorized access to or alteration of your transmissions or data
• Any direct, indirect, incidental, punitive, special, or consequential damages
This limitation of liability does not apply to liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.
​
11. Indemnification
You agree to defend, indemnify, and hold harmless Patient First Medical Clinic and Diagnostics Center Corporation, its officers, directors, employees, and agents, from and against any claims, actions, demands, liabilities, costs, or expenses, including reasonable legal and accounting fees, arising out of or resulting from: (a) your access or use of the Website; (b) your breach of these Terms of Use; (c) your violation of any law or rights of any third party.
12. Dispute Resolution
Any disputes arising out of or related to these Terms of Use, the Privacy Policy, or your use of the Website shall be resolved in accordance with the laws of the Republic of the Philippines. You agree to submit to the exclusive jurisdiction of the courts of Makati City, Metro Manila, Philippines.
​
13. Amendments to Terms of Use
We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time without prior notice. Updated terms will be posted on this Website with a new Effective Date. Your continued use of the Website following the posting of changes constitutes acceptance of those changes. We recommend reviewing these Terms of Use periodically.
14. Severability
If any provision of these Terms of Use is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
15. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
16. Third-Party Links and Websites
Our Website may contain links to third-party websites (including payment processors) for your convenience and reference. We have no control over these external sites or their content and do not assume any responsibility or liability for any information, materials, products, or services available on such websites. The inclusion of a link does not imply endorsement of the linked site or its services. We encourage you to review the privacy policies and terms of use of any third-party sites you visit.
​
17. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze Website performance, and enable essential functionality. By using our Website, you consent to the use of such technologies. For more details, please refer to our Privacy Policy. You may adjust your browser settings to manage or disable cookies, but this may limit certain features.
​
18. Accessibility
We strive to make our Website accessible to all users. If you experience any difficulty accessing any part of our Website, please contact us at info@patientfirstphil.com. We welcome feedback on how we can improve accessibility for all visitors.
​
19. Entire Agreement
These Terms of Use, together with our Privacy Policy and Terms and Conditions for Online Shop, constitute the entire agreement between you and Patient First regarding use of our Website and purchase of health packages, and supersede all prior agreements, communications, or understandings.
​
20. Contact Us
If you have any questions or concerns regarding these Terms of Use, please contact us:
Patient First Medical Clinic and Diagnostics Center Corporation
Email: info@patientfirstphil.com
Phone: 09177163108
Address: Units 102 & 408 KDC Plaza, 2212 Chino Roces Avenue, Pio Del Pilar, 1230 Makati City, Metro Manila, Philippines
​
— End of Terms of Use —